Telehealth Consent
Consent to Telehealth Services
By using Improve Wellness's services, you consent to receive healthcare services via telehealth. Telehealth means the delivery of healthcare services using electronic information and communication technologies between a patient and a healthcare provider who are not in the same physical location.
Expected Benefits
Telehealth provides convenient access to licensed healthcare providers without the need for in-person visits, including medical evaluation, treatment recommendations, and prescriptions where medically appropriate.
Possible Limitations
Your provider will not perform a hands-on physical examination and will rely on the information, and any photographs, you provide. You agree to provide complete and accurate information. Telehealth is not appropriate for every condition; your provider may determine that you require in-person care and refer you accordingly.
Possible Risks
As with any healthcare service, there are potential risks, including delays in evaluation or treatment due to technical failures, and, despite security safeguards, risks inherent in the electronic transmission of information.
Your Rights
You may withhold or withdraw your consent to telehealth at any time without affecting your right to future care or treatment. If you withdraw consent, telehealth services may not be able to be provided to you. Your medical information will be protected as described in our Privacy Policy, and the same confidentiality protections that apply to in-person care apply to telehealth
Florida Patients
Telehealth services provided to Florida patients are provided in accordance with Section 456.47, Florida Statutes, by providers authorized to provide telehealth services in Florida
Emergencies
Telehealth services are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room
U.S. Telehealth Availability & State Regulations
Our telehealth services are available to patients located in all 50 U.S. states and the District of Columbia. All consultations are conducted by licensed U.S. healthcare providers, and all prescriptions are dispensed by licensed U.S. pharmacies. Treatment is only provided where clinically appropriate and permitted by applicable state and federal law. Availability of specific medications may vary by state based on state regulations and provider licensure. Asynchronous (online questionnaire) care is available in the following 44 states: AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KY, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, WY. A live (synchronous) consultation with a provider is required before treatment in these 7 jurisdictions: District of Columbia (DC), Kansas (KS), Louisiana (LA), Mississippi (MS), New Mexico (NM), Rhode Island (RI), West Virginia (WV).
Medical Group & Pharmacy Network
We are partnered with DrTelx (drtelx.com), an independent telehealth medical group whose providers are licensed in the states where we offer care. We work exclusively with licensed U.S. pharmacies that meet rigorous regulatory and quality standards. Our pharmacy partners include EPIQ Scripts, Foothills Pharmacy, and Emerald Compounding Pharmacy. Every pharmacy in our network is licensed in the states where it dispenses, accredited by the National Association of Boards of Pharmacy (NABP), board-certified, and LegitScript-approved. All prescriptions are filled and shipped by these licensed U.S. pharmacies in compliance with applicable state and federal law.
Acknowledgment
By checking the consent box during your intake or by proceeding with services, you acknowledge that you have read and understood this Telehealth Consent, that your questions have been answered, and that you voluntarily consent to receive services via telehealth.
Questions: contact@improvewellnessmiami.com · 305.427.8609 · Improve Wellness, LLC, 100 Biscayne Blvd., Suite 1607, Miami, FL 33132.
Last Updated: July 30th, 2026